Privacy Policy

1. Scope and subject matter of the data protection declaration

The purpose of this privacy policy is to inform you whether and to what extent we collect personal data via our website, which can be accessed at https://www.petrhein.de, and for what purpose this data is processed. In doing so, we fulfill our obligation under Art. 13 and Art. 14 of the GDPR to inform you in detail and transparently about the collection of personal data on our website. This privacy policy applies exclusively to the aforementioned website. If links are provided to other sites, we have neither influence nor control over the linked content and the data protection provisions there. We recommend checking the data protection statements on the websites to determine whether and to what extent personal data is collected, processed, used and/or made accessible to third parties. The full text of the General Data Protection Regulation (GDPR), including definitions and explanations, can be found at the following link.

2. Definitions and terminology

This data protection declaration is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be easily readable and understandable for the public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance.

In this privacy policy we use, among others, the following terms:

(a) Personal data

Any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

(b) Data subject

A data subject is any identified or identifiable natural person whose personal data is processed by the controller.

(c) Processing

Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

(d) Third party

This is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons authorised to process personal data under the direct authority of the controller or processor.

(e) Controller or person responsible for processing

The controller or person responsible for processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, decides on the purposes and means of processing personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for his or her nomination may be provided for by Union or Member State law.

Name and contact details of the person responsible:

Petrhein GmbH, Bayernstr. 14, 30855 Langenhagen, represented by the managing director Junnan Zhang

Email: info@petrhein.de

3. Categories of personal data processed on our website

(a) Personal data

IP address, cookie identifier

(b) Description

You can visit our websites without providing any personal information. However, when you visit our website, we collect so-called usage data and save it in a log file. This access data also includes the IP address. The log file also stores the name of the website accessed, the file accessed, the date and time of access, the amount of data transferred and notification of successful access, the browser type and version, the operating system, the so-called referrer URL (the previously visited page) and the requesting provider. However, it is not possible to draw any conclusions about you personally from this data.

In addition, when you visit our website, so-called cookies are stored on your device (laptop, tablet, smartphone or PC). For details about the cookies used on the website, the specific purpose that the cookies serve and a description of how you can delete these cookies, please refer to the Cookie and Opt Out information.

We collect the log file data, including the IP address, to ensure a smooth connection to the website and to enable users to use our website comfortably. The log file is also used to evaluate system security and stability and for administrative purposes. Cookies also enable us to make the use of our services and our website more pleasant for visitors by using cookies to determine, for example, whether you have already visited a single page on our website. With the help of the cookie identifier, we also receive information about user behavior on our website or the search queries you use to get to our site and can adapt the service to the user's interests on future visits.

(c) Purpose of data processing

We collect the log file data, including the IP address, to ensure a smooth connection to the website and to enable users to use our website comfortably. The log file is also used to evaluate system security and stability and for administrative purposes. Cookies also enable us to make the use of our services and our website more pleasant for visitors by using cookies to determine, for example, whether you have already visited a single page on our website. With the help of the cookie identifier, we also receive information about user behavior on our website or the search queries you use to get to our site and can adapt the service to the user's interests on future visits.

(d) Legitimate interest

The log file data, including the IP address, is only used to technically and creatively optimize the website and to secure our systems (e.g. in the event of an attack on our IT or a security incident). We cannot establish any personal reference from the log file data, including the IP address, when our website is accessed. This can only be the case if you log in to your customer account at the same time. In this case, we can assign the IP address to you directly. With the help of the cookie identifier, we can find out, for example, whether and to what extent you have already visited our websites, whether you have already registered with us using a specific identifier and when you returned to it. For details and information on how to delete cookies, please see the Cookie and Opt Out information.

(e) Recipients of the data

Company:

Amazon Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109-5210, USA

Description:

Amazon Web Services, Inc. is responsible for hosting the website. The data is hosted in a highly secure data center based in the EU.

Information on data protection:

https://aws.amazon.com/privacy/

(f) Duration of data storage

The log files, and therefore the IP address contained therein, are automatically deleted two months after collection. Before this, however, the IP address is anonymized and only stored for administrative (technical) purposes.

(g) Legal basis

Art. 6 para. 1 f) GDPR

(h) Provision required or necessary

The provision of personal data is neither legally nor contractually required. However, without the cookie identifier, the service and functionality of our website may be restricted.

4. Category Opening a customer account & purchasing function

You have the option of creating a customer account for our shop on our website. When you open a user account, the necessary data you provide voluntarily is saved. When you order in our online shop, we automatically create a user account based on your order data. We will send you your order data together with our terms and conditions by email. As a registered user, you can view your order data and past orders in your user account at any time. You have the option of having us delete your user account at any time upon request. We use the data you provide to fulfill and process your order.

(a) Personal data

E-mail address, first and last name, company, address, password

(b) Purpose of data processing

We use the data for the registration process for billing purposes as well as for processing and delivering the products you have ordered.

(c) Recipients of the data

Your registration data will not be passed on to third parties. We are the recipients of the data.

(d) Duration of data storage

Until you request the deletion of your personal data. Otherwise, the duration of data storage depends on the statutory retention periods (as far as billing and invoice data are concerned: 10 years)

(e) Legal basis

Special right of withdrawal

(f) Special right of withdrawal

You have the right to withdraw your consent to the processing of your personal data at any time. The legality of the processing based on your consent remains unaffected until your withdrawal.

(g) Provision required or necessary

The provision of personal data is neither legally nor contractually required. However, without this information, it is not possible to use our paid services.

5. Category Contact form

(a) Personal data

E-mail address, first and last name, date, time, comment (request/concern)

(b) Description and purpose of data processing

We use a contact form on our website to communicate with our customers and interested parties and to answer their concerns and inquiries. We process the inquiries and information sent to us in this context to process your inquiry and to contact you. At the same time, the data is used to assign it to your profile if you register as a customer with the same data. We also use your contact form data, including the inquiry itself, to create offers.

(c) Duration of data storage

We use the data until the respective conversation with you has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified. In addition, we store the communication until we are asked to delete it. You can revoke your consent to data processing at any time without affecting the legality of the processing carried out on the basis of the consent until the revocation.

(d) Legal basis

Art. 6 para. 1 a, b) GDPR

(e) Provision required or necessary

The provision of personal data is neither legally nor contractually required. However, it is not possible to process the request without this information.

6. Category Web Analysis

(a) Personal data

IP address, cookie identifier

(b) Description

The website uses tracking tools that use cookies and collect IP addresses. Tracking tools typically examine where visitors come from, which areas of a website are visited, and how often and for how long certain subpages and categories are viewed.

(c) Purpose of data processing

These tools can be used to investigate how and where visitors come to our site from, which areas of a website are visited most often, and how often and for how long certain subpages and categories are viewed. We can also determine which search terms and websites the user has entered and evaluate how many users visit our sites in total and which information or offers are most in demand. The aim is to use the knowledge gained in this way to make our offers and our website more user-friendly.

(d) Legitimate interest

Statistical analysis of the usage profiles allows us to draw conclusions about the functionality and success of our websites, such as answers to questions such as how often information pages on certain product groups were accessed or how many visitors clicked on certain offers. With the help of tracking tools, we can target our offerings more specifically to our customers, visitors and interested parties. Details about the providers, how they work and information on how you can delete the cookies used and prevent tracking can be found under Cookie and Opt Out Information.

(e) Recipients of the data

The following providers of tracking or web analysis tools process the access data on our behalf for the purpose of user analysis and statistical processing for us. For this purpose, we have concluded the corresponding order processing agreements with the providers. Further details on the technical functioning of the tools and information on how you can prevent data transmission (tracking) can be found under Cookie and Opt Out Information.

7. Category recommendation buttons social networks

Our website and apps may, in certain circumstances, make social plug-ins from various social networks available to you. If you choose to interact with a social network such as Facebook or Twitter (e.g. by registering an account), your activity on our website or through our apps will also be reported to the relevant social network. If you are logged into one of these social networks when you visit one of our websites or interact with one of the social plug-ins, the social network may add this information to your respective profile on that network, depending on your privacy settings.

(a) Personal data

IP address, assignment of visit data on our website to your user account if you are logged in to the social media site. The plug-in provider saves the data collected about you as usage profiles and uses them for the purposes of advertising, market research and/or needs-based design of its website. Such an evaluation is carried out in particular (also for users who are not logged in) to display needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, although you must contact the respective plug-in provider to exercise this right. We use the plug-ins to offer you the opportunity to interact with social networks and other users so that we can improve our offering and make it more interesting for you as a user (Art. 6 Para. 1 f) GDPR).

If you are logged in to the plug-in provider, the data we collect from you will be assigned directly to your existing account with the plug-in provider. If you click the activated button and, for example, link the page, the plug-in provider will also save this information in your user account and share it publicly with your contacts. We recommend that you log out regularly after using a social network, but especially before activating the button, as this will prevent your data from being assigned to your profile with the plug-in provider.

Further information on the purpose and scope of data collection and processing by the plug-in provider can be found in the privacy policies of these providers provided below. There you will also find further information on your rights in this regard and setting options for protecting your privacy.

(b) Purpose of data processing

The purpose of integrating this component is to enable our users to redistribute the contents of this website, to make this website known in the digital world and to increase our visitor numbers.

(c) Recipients of the data

Details about the recipients of the data, how the tools work and information on how you can prevent data transmission (tracking) can be found under Data Protection Opt-Out.

Facebook

Company: Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA

Tool / Description: The Facebook Share Button allows people to add a personalized message to links before sharing them on their Facebook timeline, in groups, or with their friends via a Facebook message.

Third country transfer: Yes

Information on data protection: https://www.facebook.com/about/privacy

Privacy Shield Certification: The EU-US Privacy Shield is a data protection agreement between the European Union and the USA, which essentially consists of a series of assurances from the USA to the EU. The agreement regulates the protection of personal data transferred from a member state of the European Union to the USA. The self-certification by the American companies regulated therein can be used as a basis under Art. 45 GDPR that the recipient organization offers an adequate level of protection.

https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

(d) Duration of data storage

We have no influence on the data collected by the plug-in providers and the associated data processing procedures, nor are we aware of the full extent of the data collection, the purposes of the processing, or the storage periods. We also have no information on the deletion of the data collected by the plug-in provider.

(e) Legal basis

Art. 6 para. 1 f) GDPR

(f) Provision required or necessary

The provision of personal data is neither legally nor contractually required.

8. Category Payment Method

You have the option of using payment services from our cooperation partners to pay for our services or products via our website. When you use an internet payment service, your data will be forwarded to this payment service provider. If and to the extent that we pass on personal data to third parties (sponsors, partners and exhibitors), we will obtain your prior express consent.

(a) Personal data

First name, last name, address, email address, IP address, telephone number, mobile phone number or other data necessary for payment processing.

(b) Purpose of data processing

The purpose of transmitting the data is to process payments and prevent fraud.

(c) Recipients of the data

Details about the recipients of the data, how the tools work and information on how you can prevent data transmission (tracking) can be found under Data Protection Opt-Out.

9. Overview of cookies used

Here you can find out how you can object to the processing of your personal data with regard to cookies (web tracking, etc.) in detail and/or independently delete the personal data collected in this way (in particular the IP address). Please also note our information on your rights in the data protection declaration and our data protection facts.

9.1 What are cookies and what categories of cookies are there?

Depending on their function and purpose, cookies can be divided into four categories: strictly necessary cookies, performance cookies, functional cookies and cookies for marketing purposes. Please note that not all of the cookies listed here may be used if you access our website using a mobile device.

(a) Necessary cookies

These are cookies that are required so that you can navigate our websites and use the basic functions of the website, such as assigning anonymous session IDs to bundle several related queries to a server.

(b) Performance cookies

Performance cookies are used to improve the user-friendliness of a website and thus the user experience. Performance cookies collect information about how our websites are used, e.g. the Internet browser and operating system used; domain name of the website you came from, number of visits, average time spent on the site, and pages viewed. These cookies do not store any information that allows the user to be personally identified. The information collected using cookies is aggregated and therefore anonymous.

(c) Analysis cookies

We use analysis cookies to improve the user-friendliness of our website. Analysis cookies enable us to determine how our website is used and, for example, based on which preferences and search terms.

(d) Advertising cookies

We use advertising cookies to offer you more targeted, relevant content. They are also used to measure and control the effectiveness of advertising campaigns. Marketing cookies register whether a website is visited and which content is used. This information may be shared with third parties, such as advertisers, and is often linked to third-party site functionality (third-party cookies).

(e) Social media cookies

Social media cookies are set by social networks. For example, you can register on our site using the login details of a social network.

9.2 How can I delete cookies or stop tracking?

You can delete individual cookies or remove all cookies using the settings in your browser. You should find information about managing your cookies under "Help" or "Settings" in your browser.

In addition, you will find information and instructions on how to delete these cookies or block their storage in advance, depending on the provider of your browser, under the following links:

You can use your browser settings to either delete individual cookies or remove all cookies. You should find information about managing your cookies in your browser under "Help" or "Settings". You can also find information and instructions on how to delete these cookies or block their storage in advance; depending on the provider of your browser, under the following links:

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Google Chrome: https://support.google.com/accounts/answer/61416?hl=en

Opera: http://www.opera.com/help

Safari: https://support.apple.com/kb/PH17191?locale=en_US&viewlocale=en_US

You can also individually manage the cookies used by many companies and features for advertising by using the appropriate user tools created as part of self-regulatory programs in many countries, such as the US site http://optout.aboutads.info/ or the EU site Your Online Choices http://www.youronlinechoices.com/.

Most browsers also offer a so-called "Do Not Track" function that allows you to indicate that you do not want to be "tracked" by websites. When this function is activated, the respective browser informs advertising networks, websites and applications that you do not want to be tracked for behavioral advertising and the like. Information and instructions on how to edit this function can be found under the following links, depending on the provider of your browser:

Mozilla Firefox: https://www.mozilla.org/de/firefox/dnt/

Internet Explorer: https://support.microsoft.com/en-us/help/17288/windows-internet-explorer-11-use-do-not-track

Google Chrome: https://support.google.com/chrome/answer/2790761?co=GENIE.Platform%3DDesktop&hl=en

Opera: http://help.opera.com/Windows/12.10/en/notrack.html

Safari: https://support.apple.com/kb/PH21416?locale=en_US

For further information on how you can object to the processing of your personal data (in particular your IP address), please refer to the respective "Opt-Out" notices below.

9.3 Which cookies do we use?

When you visit our website, the following cookies are stored in your browser's cache:

Name of the provider, name of the cookie, purpose of storage, and expiration date category.

Google Analytics _gat

This cookie limits data collection when too many requests are received on a page. This keeps the speed of the website high even under heavy load. 1 minute analysis cookie.

Google Analytics _ga

This cookie (Google Analytics) is used to collect information about how visitors use our website. We use the information to create reports and to help us improve the website. The cookies collect the information anonymously including the number of visitors to the website, where the visitor came to the website from, and the websites they visited, 2 years Analytics cookie.

Google Analytics _gid

This cookie (Google Analytics) is used to collect information about how visitors use our website. We use the information to create reports and to help us improve the website. The cookies collect the information anonymously including the number of visitors to the website, where the visitor came to the website from and the websites they visited, 24 hour analysis cookie.

Facebook datr, sct, wd, xs

By using these cookies, we can measure, among other things, the click rate and conversion rate for our Facebook ads, as well as special promotions on our site. The cookies are displayed as third-party cookies on our site. 1 month advertising cookie.

9.4 Information on the options for objecting to data processing

Here you can find out how you can object to the processing of your personal data with regard to cookies (web tracking, etc.) in detail and/or independently delete the personal data collected in this way (in particular the IP address). Please also note our information on your rights in the data protection declaration and our data protection facts.

Google Analytics

Application and explanation:

Google Analytics is an online service that is used to analyse website traffic. On our behalf, Google will use cookies to evaluate the use of our website and to compile reports on website activity for us. However, we use Google Analytics with the so-called "AnonymizeIP" extension, which initially shortens your IP address when you visit our website. This means that it is no longer possible to identify you personally.

Privacy notice:

We have concluded a contract for order processing based on the so-called EU standard contractual clauses with Google.

http://www.google.com/policies/

https://support.google.com/analytics/answer/6004245?hl=en

Privacy Shield Certification

Opt out:

Please download and install the browser plug-in available here

or click on the following link to disable tracking: Disable Google Analytics

Google Fonts

Application and explanation:

This site uses so-called web fonts provided by Google to ensure a uniform display of fonts. When you visit a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you use must connect to Google's servers. This tells Google that our website was accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offerings.

Privacy notice:

The privacy policy is available at the following link: https://www.google.de/intl/de/policies/privacy/

Opt out:

https://developers.google.com/fonts/faq

Klarna

Application and explanation:

Klarna is an online payment service provider that enables purchase on account or flexible installment payments. Klarna also offers other services, such as buyer protection or identity and credit checks.

Privacy notice:

https://cdn.klarna.com/1.0/shared/content/policy/data/de_de/data_protection.pdf

Opt out:

The data subject has the option of revoking his or her consent to Klarna handling personal data at any time. A revocation does not affect personal data that must be processed, used or transmitted for (contractual) payment processing.

Short

Application and explanation:

Brevo is a newsletter tool that we use to send our email marketing campaigns. Brevo stores the email addresses of the newsletter recipients and uses them not only to send them, but also to evaluate the click behavior of the recipients. The IP address is also processed to determine which countries the recipients come from.

Privacy notice:

Further information on the application and data protection can be found under the following links: https://www.brevo.com/de/legal/privacypolicy/

Opt out:

An opt-out is possible via the unsubscribe link included in every email.

Klarna Text Marketing and Notifications

By subscribing to text notifications, you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. Msg & Data rates may apply. See Privacy Policy and Terms & Conditions for more information.

11. What rights do I have?

You have the right to request confirmation at any time as to whether we process personal data and the right to information about this personal data. In addition, you have the right to rectification, erasure and restriction of data processing, as well as the right to object to the processing of personal data at any time, or to withdraw your consent to data processing at any time or to request data transfer. In addition, you have the right to complain to a supervisory authority in the event of data protection violations.

Imprint

Petrhein GmbH

Company headquarters: Hanover

Register court: District Court of Hanover

Commercial register number: HRB 225610

Tax number: 27/200/46455

VAT number: DE362630175

Managing Director: Corben Pape

Bayernstrasse 14, 30855 Langenhagen, Germany

Email: info@petrhein.de